Operational Intelligence · Complete Visibility

Run every facility with
a team of AI agents

Raptor FM unifies your operations into one intelligent platform. Nine AI agents work alongside your team — so nothing falls through the cracks.

Book a demo Explore the platform

No credit card required · Enterprise-grade security

app.raptorfm.io / overview

9 agents online

103

Active Assets

Open Issues

72%

Occupied

Building Capacity

SLA Compliance

In the field

Built for the people doing the work

From the plant room to the boardroom, your whole team works from one app — on whatever device is already in their hand.

Field technician in a hi-vis vest repairing equipment on site

WORK ORDER #1024On site

HVAC fault — Floor 3

SLA remaining2h 14m

Manager reviewing operations on a tablet

Operations control room with a wall of live monitoring screens

A humanoid robot seated on a bench, representing RaptorFM's AI-driven operational intelligence

The industry problem

FM companies are flying blind

Every other platform tracks tasks. None of them tell you what's actually at risk.

SLA breaches you find out about too late

Most FM software shows you job status. None of them show you in real time whether you are about to breach a contractual SLA — until the client calls to tell you.

MaintainX, UpKeep, Jobber: no live SLA tracking

SOLVED BY RAPTOR FM

Nobody reads the contract until it's too late

FM contracts sit in email inboxes and filing cabinets. SLA terms, penalty clauses, and renewal dates are invisible until a breach occurs or a renewal is missed entirely.

No mid-market FM platform has AI contract analysis

SOLVED BY RAPTOR FM

You pay more every time your team grows

Every competitor charges per technician seat. A 30-person team pays 30x the base price — a perverse incentive that makes FM companies avoid hiring because software gets too expensive.

MaintainX, Swept, UpKeep: all per-seat

SOLVED BY RAPTOR FM

Your clients have no visibility — so they assume the worst

Without a client portal, FM companies answer the same WhatsApp messages daily. 'Was that job done?' 'What's our SLA compliance?' The lack of visibility erodes trust before renewal.

No mid-market FM platform includes a client portal

SOLVED BY RAPTOR FM

WhatsApp, email, phone — nothing connected

Instructions go on WhatsApp. Updates come by phone. Invoices by email. There is no single record of what was said, agreed, or committed. When a client disputes a job, you have nothing.

No FM platform has a unified communications thread

SOLVED BY RAPTOR FM

Free, no-obligation

See your own exposure — before you ever speak to us

Three free ways to understand your risk. No credit card, no sales call unless you want one.

SLA Breach Cost Calculator

60 seconds. See what SLA non-compliance costs you annually.

Calculate now →

Reactive Maintenance Calculator

60 seconds. See the premium you're paying for reactive vs planned work.

Calculate now →

Most thorough

Contract Renewal Risk Audit

30 minutes. A genuine audit of your renewal exposure — no pitch.

Book your free audit →

The platform

Everything your FM operation needs. Finally in one place.

Raptor FM replaces your spreadsheets, WhatsApp groups, paper forms, and disconnected software with one AI-powered platform built specifically for facility management companies.

Work OrdersClientsContractsAssetsStaffSchedulingMaintenanceInvoicingReportsClient PortalEscalation EngineAI Manager

Work Orders

Dispatch & track

Clients

CRM for FM

Contracts

Terms & renewals

Assets

Staff

Teams & skills

Scheduling

Plan & assign

Maintenance

Preventive PPM

Invoicing

Bill & collect

Reports

Insights

Client Portal

Self-service

Escalation

Auto-route risk

AI Manager

Orchestrates all

Nine AI agents

A specialist for every part of your operation

Each agent is purpose-built, works autonomously, and shares context across the platform — so nothing falls through the cracks.

0132 contracts tracked

Vendor & Obligations

Contract Analysis Agent

Reads every contract PDF, extracts SLA obligations, renewal dates, and penalty clauses automatically. Turns filing cabinets into queryable intelligence.

Automatic clause extraction

Renewal alerts 90/60/30 days out

Side-by-side risk flagging

02Monitoring 14 sites

Operations Intelligence

Work Order Triage Agent

When a job comes in, AI assigns the right priority and recommends the best technician based on skills, location, and current workload. No manual dispatching.

Smart priority assignment

Technician skill matching

SLA deadline awareness

03Last report: 2h ago

Operational Reporting

Report Writer Agent

Generates weekly and monthly operational summaries in plain English. No spreadsheet wrangling, no manual writing — just clear, professional reports on demand.

Weekly and monthly summaries

Client-ready formatting

One-click generation

048 assets flagged

Preventive Maintenance

Maintenance Planner Agent

Analyses asset history and flags replacement risks before equipment failures happen. Schedules preventive maintenance automatically around your contracts.

Predictive failure detection

Auto-scheduled maintenance

Warranty and age tracking

053 renewals due soon

Contract Retention

Renewal Opportunity Agent

60 days before any contract expires, AI drafts a personalised renewal email using your actual SLA performance data. Never miss a renewal window again.

90/60/30 day alerts

AI-drafted renewal emails

SLA performance evidence included

0699.2% compliant

Service Compliance

Quality Assurance Agent

Scores completed work orders 1–10 using photo analysis and technician notes. Catches quality issues before clients do — the only QA agent in mid-market FM software.

Photo analysis and scoring

Documentation quality check

Technician performance tracking

073 high-risk sites flagged

QHSE & Compliance

Compliance Insights Agent

Reads your live Risk Register, incidents, permits to work, and certifications to surface the highest-risk sites, expiring certifications, and recurring incident patterns before they become breaches.

Live risk register monitoring

Expiring certification & permit alerts

Recurring incident pattern detection

08Monitoring every SLA clock

SLA Escalation

Escalation Detective Agent

Watches every open work order's SLA clock around the clock and triggers escalation alerts before a breach happens — notifying the right manager at the right time, not after the fact.

Real-time SLA clock monitoring

Automatic manager escalation

Repeat-breach pattern detection

09Tracking 14 utility meters

Sustainability & ESG

Sustainability Agent

Reads utility consumption and carbon emissions data across every site, turning raw meter readings and bills into board-ready sustainability reporting — no spreadsheets required.

Utility consumption tracking

Automated carbon emissions calculations

ESG-ready reporting summaries

Contract analysis

Never miss an obligation or renewal again

The Contract Agent reads every vendor agreement, extracts key terms, and surfaces risk — turning a filing cabinet into a queryable, proactive system.

Automatic clause and obligation extraction

Renewal and milestone alerts before deadlines

Side-by-side risk flags and cost insights

Penalty clause identification and tracking

See contract analysis →

AI Contract Analysis

Document Viewer

Obligations

Delivery schedule

Payment terms

Risk Flags

Late delivery penalty · 3

Data security clause · 5

Renewal Date

01/02/2025

Contract Value

£84,000

SLA Monitoring Dashboard

99%

Compliance

95%

Response

92%

Resolution

ID	Subject	Status	Priority
1024	Login Issue	In Progress	High
1022	Data Sync Failure	Open	Medium
1019	Error Reporting	Closed	Low
1021	API Timeout	Pending	High

SLA analysis

Hold every service partner to the standard

Track response and resolution times against contractual SLAs in real time. Escalate breach risk automatically and prove performance with audit-ready reports.

Live SLA compliance gauges and breach alerts

Per-vendor performance scorecards

Audit-ready reporting in one click

Automatic escalation when SLA at risk

Client portal shows compliance in real time

See SLA tracking →

Client portal

Give clients the visibility that ends the WhatsApp calls

Every client gets their own secure portal. They see SLA compliance, work order status, and invoices in real time — without calling you.

app.raptorfm.io/portal/barclays

Barclays Bank — Service Overview

94%

SLA Compliance this month

Open Work Orders

Completed This Month

£828

Outstanding Balance

Recent activity

HVAC service completed — Floor 32h ago

Lighting fault reported — Reception5h ago

Invoice #4471 issued — £312Yesterday

Submit Service Request

Transparent pricing

Per organisation. Not per technician.

The only FM platform that does not charge you for every technician on your team. Unlimited technician seats on every plan.

Starter

£399/month

Solo operators and small teams

1 manager · 1 branch · Unlimited technicians

All 12 core modules

Work order management with live SLA tracking

Client and contract tracking

Asset register with QR codes

Invoicing and payments

Client portal

Automated escalation engine

Email support

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Built for enterprise trust, from day one

RaptorFM is engineered with enterprise-grade security and privacy at its core. Here is exactly where our compliance programme stands today — no more, no less.

ACTIVE

Security by design

Role-based access across 8 permission tiers, verified multi-tenant data isolation, and encryption in transit and at rest — built in from day one.

IN PROGRESS

UK GDPR

Privacy, retention, deletion and data-subject request processes are being designed around UK GDPR requirements.

IN PROGRESS

ISO/IEC 27001

Our information-security management programme is being developed toward ISO/IEC 27001:2022 certification.

PLANNED

SOC 2

We are building our control environment toward a future SOC 2 Type II examination.

Visit the Trust Centre

Full status, what's already built, and documentation requests.

Built for modern FM operations

Wherever your buildings are, RaptorFM works the way your team does

From high street retail chains to multi-site industrial estates, facilities management runs on the same fundamentals everywhere — contracts, SLAs, technicians, and clients who expect answers. RaptorFM was built for that reality, not for one country's paperwork.

Multi-currency readyGDPR-aligned data handlingWorks across time zonesEnglish-language support, expanding